RewardStream

RewardStream is a software platform that provides an all-in-one solution for rewarding employees and customers. Our exclusive RewardShop can cover the fulfilment of any rewards to recipients whilst RewardStream removes the stress and complications from a manual process.

Your one-stop-shop for all your reward needs. Our RewardStream® software can be embedded within your loyalty programme, or can be utilised to run a stand-alone incentive with a branded experience, without the need for a full loyalty website.

Offering 100’s of reward products, from technology, experiences, travel and hotels to gift cards, offers and savings, there is something for everyone, providing full budget flexibility.


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RewardStream Product Features

Customer Experience

RewardStream® is designed to provide you with a customisable platform that will take the effort out of rewarding your employees and customers. Bespoke design of the front end and communications will ensure that the RewardShop is instantly recognisable to those you are rewarding.

Programme branding

Branding is important and you need to engage your audience in order for them to become loyal advocates.

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Branding is important and you need to engage your audience in order for them to become loyal advocates. With this in mind, we tailor the customer front end and all the communications to suit you and your brand. Our team can either work with you to create wireframes and designs that suit your brand or we can create the design for you using your own assets and guidelines.

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Technical Support Desk

As part of the onboarding process, we will provide training to your team to be able to support your…

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As part of the onboarding process, we will provide training to your team to be able to support your customers and manage the programme. Our Account Team will be on hand to support you with any technical queries or if you need more support, regardless of if it is at the start or throughout the lifetime of the programme, we can run an email ticket support desk for your customers.

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RewardShop App

We can deploy an app to enhance the customer experience of the RewardShop should you require it. 

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We can deploy an app to enhance the customer experience of the RewardShop should you require it. The app will be fully customisable to your branding and colours, so it is instantly recognisable to your customers and will allow the recipients to log into the shop to redeem their reward. Other elements of the programme can be added to the app as required.

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Configuration

RewardStream® can run multiple campaigns alongside each other for timeframes that suit you with the ability to have differing level of rewards within a single campaign. For any campaign you are given a dedicated Account Manager who will support you with the management of rewarding. All aspects of the campaign are decided by you and your team, and we will fulfil the requirements that you have.

Management Suite

Our dedicated management suite allows you access to reports for your campaign, upload or add additional...

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Our dedicated management suite allows you access to reports for your campaign, upload or add additional participants to an existing campaign and go through a checklist of rewards assigning them to the different levels. Alongside these additional features you will still be given a dedicated Account Manager who can provide any additional assistance.

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CRM

RewardStream is designed to use simple CRM tools that capture data of recipients to help enhance…

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RewardStream is designed to use simple CRM tools that capture data of recipients to help enhance personalised communications and segmentation. Using the data captured can ensure a positive ROI and a successful campaign.

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Communications

RewardStream is integrated with Sendgrid, a world class marketing automation platform, to provide…

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RewardStream is integrated with SendGrid, a world class marketing automation platform, to provide bespoke communications to engage and motivate the audience.

All the data is tracked including opens, click throughs, forwards, bounces and deliveries making it easy to report on the effectiveness of each campaign.

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Data, Analytics and Insights

Data

Your account manager will provide a data .csv template for your customers loyalty earnings to be...

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Your account manager will provide a data .CSV template for your customers loyalty earnings to be imported into the system. We can also work with your IT team to configure additional data integrations such as automated file importers to full API integrations.

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Reports and Dashboards

Your stakeholders will receive a monthly engagement and performance report for ongoing…

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Your stakeholders will receive a monthly engagement and performance report for ongoing campaigns or at the end of campaigns if they are a shorter term. These will be provided by your Account Manager along with an update on your current live campaigns. Additionally, should you choose the Dedicated Management Suite, some live reports will also be visible to you as an admin.

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Gamification

Prize Draw

You can utilise the Prize Draw module in one of two ways; either as an alternative reward mechanic, or...

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You can utilise the Prize Draw module in one of two ways: either as an alternative reward mechanic, or as a surprise and delight overlay. 

You can customise the dates of each prize draw and the audience it is available to, and then when it is completed you can automate a random winner from the entries.

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Spin to Win

The Spin To Win module adds a level of gamification for the recipient and can be used as part of an going…

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The Spin To Win module adds a level of gamification for the recipient and can be used as part of an going campaign or as a stand alone surprise and delight.  

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Digital Scratchcard

Our Digital Scratchcard works in the same way as the traditional physical scratchcard and is an engaging…

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Our Digital Scratchcard works in the same way as the traditional physical scratchcard and is an engaging way of rewarding customers as part of a campaign. This can be used to add a level of gamification for a customer to find out what reward they can redeem by using a scratchcard.

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RewardShop by RewardStream

RewardShop by RewardStream provides you with the opportunity to list your own rewards or select from the wide range of rewards already available within the RewardShop. Working with a number of partners, we are able to offer and manage the fulfilment of a huge range of products, experiences and benefits to excite and reward your audience. 


Technology

We stock a wide range of products from all your favourite high street and online retailers. Our products are refreshed quarterly to ensure we always have the latest tech.

Vouchers & E-gifts

A wide range of physical and digital gift vouchers are available from all the favourite high street and online retailers. These can be sent directly to the customers inbox or delivery address.

Travel

Travel experiences are supported by our dedicated travel team who will offer a concierge travel service. Experiences provide long lasting brand engagement.

Products

A great way to minimise your 3rd party costs and to generate future sales is to offer your own products or account credit notes as options within the RewardShop for your customers.

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The Proof is in the Delivery

Request a Demo

Seeing is believing and with RewardStream it really is very simple to run a reward campaign for your employees or customers. We'd love to schedule a live demo with you with one of our product experts at a time convenient to you. Please submit your email address below and we will be in touch shortly to set up a live demo. 

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