Terms & Conditions
Updated at 2021-07-28
By accessing the Stream Comms (T/A Stream Loyalty) service, you confirm that you are in agreement with and bound by
terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any
email or other type of communication between you and Stream Loyalty.
Under no circumstances shall Stream Loyalty be liable for any direct, indirect, special, incidental or
consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability
to use, the materials on this site, even if Stream Loyalty or an authorised representative has been advised of
the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or
correction of equipment or data, you assume any costs thereof.
Stream Loyalty will not be responsible for any outcome that may occur during the course of usage of our resources. We
reserve the right to change prices and revise the resources usage policy in any moment.
Stream Loyalty grants you a revocable, non-exclusive, non-transferable, limited license to use
the website strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and Stream Comms Ltd (T/A Stream Loyalty) (referred to in these
Terms & Conditions as
"Stream Loyalty", "us", "we" or "our"), the provider of the Stream loyalty website and the services accessible from
the Stream Loyalty website (which are collectively referred to in these Terms & Conditions as the "Stream Loyalty
You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do
not use the Stream Loyalty Service. In these Terms & Conditions, "you" refers both to you as an individual and to the
entity you represent.
Definitions and Key Terms
To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are
referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your
browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Stream Comms Ltd, Carter House,
Chilton Business Centre, Chilton, Buckinghamshire, HP18 9LS that is responsible for your information under this
Terms & Conditions.
- Country: where Stream Loyalty and the owners/founders of Stream Loyalty are based which in this case is the United Kingdom.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to
visit Stream Loyalty and use the services.
- Service: refers to the service provided by Stream Loyalty as described in the relative terms (if available) and on
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who
provide our content or whose products or services we think may interest you.
- Website: Stream Loyalty's site, which can be accessed via this URL: https://www.streamloyalty.com
- You: a person or entity that is registered with Stream Loyalty to use the Services.
You agree not to, and you will not permit others to:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially
exploit the website or make the platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Stream loyalty
or its affiliates, partners, suppliers or the licensors of the website.
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Stream
Loyalty with respect to the website shall remain the sole and exclusive property of Stream Loyalty.
Stream loyalty shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in
any way without any credit or any compensation to you.
We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit
our site and how it's being used. By using our website you hereby consent to our Terms & Conditions.
Links to Other Websites
This Terms & Conditions applies only to the Services. The services may contain links to other websites not operated
or controlled by Stream Loyalty. We are not responsible for the content, accuracy or opinions expressed in such
websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please
remember that when you use a link to go from the services to another website, our Terms & Conditions are no longer in
effect. Your browsing and interaction on any other website, including those that have a link on our platform, is
subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to
collect information about you.
Stream Loyalty uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece
functionality of our website but are non-essential to their use. However, without these cookies, certain functionality
like videos may become unavailable or you would be required to enter your login details every time you visit the
website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable
correctly or at all. We never place Personally Identifiable Information in Cookies.
Changes To Our Terms & Conditions
You acknowledge and agree that Stream Loyalty may stop (permanently or temporarily) providing the Service (or
any features within the Service) to you or to users generally at Stream Loyalty’s sole discretion, without prior
notice to you.
If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms &
Conditions modification date.
Modifications to Our Website
Stream Loyalty reserves the right to modify, suspend or discontinue, temporarily or permanently, the website
or any service to which it connects, with or without notice and without liability to you.
Updates to Our website
Stream Loyalty may from time to time provide enhancements or improvements to the features/ functionality of the
website, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").
Updates may modify or delete certain features and/or functionalities of the website. You agree that Stream Loyalty
has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or
functionalities of the website to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject
to the terms and conditions of this Agreement.
We may display, include or make available third-party content (including data, information, applications and other
products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that Stream Loyalty shall not be responsible for any Third-Party Services, including their
accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect
thereof. Stream Loyalty does not assume and shall not have any liability or responsibility to you or any other person
or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them
entirely at your own risk and subject to such third parties' terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by you or Stream loyalty.
Stream loyalty may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement
with or without prior notice.
This Agreement will terminate immediately, without prior notice from Stream loyalty, in the event that you fail to
comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all
copies thereof from your computer.
Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from
Termination of this Agreement will not limit any of Stream Loyalty's rights or remedies at law or in equity in case
of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.
Copyright Infringement Notice
If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an
infringement on your copyright, please contact us setting forth the following information: (a) a physical or
electronic signature of the copyright owner or a person authorised to act on his behalf; (b) identification of the
material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and
an email; (d) a statement by you that you have a good faith belief that use of the material is not authorised by the
copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of
perjury you are authorised to act on behalf of the owner.
You agree to indemnify and hold Stream Loyalty and its parents, subsidiaries, affiliates, officers, employees,
agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due
to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c)
violation of any right of a third party.
The website is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any
kind. To the maximum extent permitted under applicable law, Stream Loyalty, on its own behalf and on behalf of its
affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether
express, implied, statutory or otherwise, with respect to the website, including all implied warranties of
merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of
course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Stream Loyalty
provides no warranty or undertaking, and makes no representation of any kind that the website will meet your
requirements, achieve any intended results, be compatible or work with any other software, , systems or services,
operate without interruption, meet any performance or reliability standards or be error free or that any errors or
defects can or will be corrected.
Without limiting the foregoing, neither Stream Loyalty nor any Stream Loyalty's provider makes any representation or
warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information,
content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii)
as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that
the website, its servers, the content, or e-mails sent from or on behalf of Stream Loyalty are free of viruses,
scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the
applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of Stream Loyalty and any of its suppliers
under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the
amount actually paid by you for the website.
To the maximum extent permitted by applicable law, in no event shall Stream Loyalty or its suppliers be liable for
any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for
loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of
privacy arising out of or in any way related to the use of or inability to use the website, third-party software
and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement),
even if Stream loyalty or any supplier has been advised of the possibility of such damages and even if the remedy
fails of its essential purpose.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and
interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and
the remaining provisions will continue in full force and effect.
Services, shall constitute the entire agreement between you and Stream Loyalty concerning the Services. If any
provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision
shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and
effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any
other term, and Stream Loyalty's failure to assert any right or provision under this Agreement shall not constitute a
waiver of such right or provision. You and Stream Loyalty agree that any cause of action arising out of or related to
the services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this
Agreement shall not effect a party's ability to exercise such right or require such performance at any time thereafter
nor shall be the waiver of a breach constitute waiver of any subsequent breach.
A failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this
Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or
power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a
conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
Amendments to this Agreement
Stream Loyalty reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a
revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a
material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised
terms. If you do not agree to the new terms, you are no longer authorised to use Stream Loyalty.
The Agreement constitutes the entire agreement between you and Stream Loyalty regarding your use of the website and
supersedes all prior and contemporaneous written or oral agreements between you and Stream Loyalty.
You may be subject to additional terms and conditions that apply when you use or purchase other Stream Loyalty's
services, which Stream Loyalty will provide to you at the time of such use or purchase.
Updates to Our Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately
reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our
Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect.
Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these
or any updated Terms, you can delete your account.
The website and its entire contents, features and functionality (including but not limited to all information,
software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by
Stream loyalty, its licensors or other providers of such material and are protected by GB and international copyright,
trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be
copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior
written permission of Stream loyalty, unless and except as is expressly provided in these Terms & Conditions. Any
unauthorised use of the material is prohibited.
Agreement to Arbitrate
This section applies to any dispute except it doesn't include a dispute relating to claims for injunctive or
equitable relief regarding the enforcement or validity of your or Stream Loyalty's Intellectual Property Rights. The
term “dispute” means any dispute, action, or other controversy between you and Stream Loyalty concerning the Services
or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or
equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
Notice of Dispute
In the event of a dispute, you or Stream Loyalty must give the other a Notice of Dispute, which is a written
statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to
the dispute, and the relief requested. You must send any Notice of Dispute via email to: email@example.com. Stream Loyalty will
send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and
Stream Loyalty will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date
the Notice of Dispute is sent. After sixty (60) days, you or Stream loyalty may commence arbitration.
If you and Stream Loyalty don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute
will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to
litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute
shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American
Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of
competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration.
Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by
the non-prevailing party.
Submissions and Privacy
In the event that you submit or post any ideas, creative suggestions, designs, photographs, information,
advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or
promotions, you expressly agree that such submissions will automatically be treated as non-confidential and
non-proprietary and will become the sole property of Stream Loyalty without any compensation or credit to you
whatsoever. Stream loyalty and its affiliates shall have no obligations with respect to such submissions or posts and
may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but
not limited to, developing, manufacturing, and marketing products and services using such ideas.
Stream loyalty may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”)
that require you to submit material or information concerning yourself. Please note that all Promotions may be
governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and
geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to
participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.
Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms
and conditions are made a part of this Agreement by this reference.
In the event a product and/or service is listed at an incorrect price or with incorrect information due to
typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service
listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has
been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your
order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the
amount of the charge.
If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be
unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any
provision of these Terms & Conditions will be effective only if in writing and signed by an authorised representative
of Stream loyalty. Stream loyalty will be entitled to injunctive or other equitable relief (without the obligations of
posting any bond or surety) in the event of any breach or anticipatory breach by you. Stream loyalty operates and
controls the Stream loyalty Service from its offices in GB. The Service is not intended for distribution to or use by
any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or
regulation. Accordingly, those persons who choose to access the Stream loyalty Service from other locations do so on
their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are
entire understanding, and supersedes all prior understandings, between you and Stream loyalty concerning its subject
matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only
and will not be given any legal import.
Stream Loyalty is not responsible for any content, code or any other imprecision.
Stream Loyalty does not provide warranties or guarantees.
In no event shall Stream Loyalty be liable for any special, direct, indirect, consequential, or incidental damages or
any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection
with the use of the Service or the contents of the Service. The Company reserves the right to make additions,
deletions, or modifications to the contents on the Service at any time without prior notice.
The Stream Loyalty Service and its contents are provided "as is" and "as available" without any warranty or
representations of any kind, whether express or implied. Stream Loyalty is a distributor and not a publisher of the
content supplied by third parties; as such, Stream Loyalty exercises no editorial control over such content and makes
no warranty or representation as to the accuracy, reliability or currency of any information, content, service or
merchandise provided through or accessible via the Stream Loyalty Service. Without limiting the foregoing, Stream
loyalty specifically disclaims all warranties and representations in any content transmitted on or in connection with
the Stream Loyalty Service or on sites that may appear as links on the Stream loyalty Service, or in the products
provided as a part of, or otherwise in connection with, the Stream loyalty Service, including without limitation any
warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral
advice or written information given by Stream Loyalty or any of its affiliates, employees, officers, directors,
agents, or the like will create a warranty. Price and availability information is subject to change without notice.
Without limiting the foregoing, Stream Loyalty does not warrant that the Stream loyalty Service will be uninterrupted,
uncorrupted, timely, or error-free.
Don't hesitate to contact us if you have any questions.