Our Awards

Stream are proud to have won an array of awards. Every award is a testament to our employees, culture, passion for loyalty and hard work. Don't just take our word for it. 

What could this mean for you? We will work with you to provide the content, data and creative to enter your programme into awards that are suitable for your industry and audience. Who doesn't enjoy an occasion to dress up and celebrate success.

Take a look at our list of awards below.

Our Certifications

We work hard to ensure that our processes, service and products are delivered to a consistently high standard throughout the business. Stream have been awarded both the ISO9001 and ISO27001 accreditations and have recently been re-certified for another 3 years.

ISO 9001 is the world’s most recognised Quality Management System Standard and is used by businesses to continually monitor, manage and improve the quality of their products and services.

ISO 27001 is the internationally recognised standard for Information Security. The standard sets out the policies and procedures needed to protect organisations and includes all the risk controls (legal, physical, and technical) necessary for robust IT security management.

What does this mean for you? It means you don't have to worry. You can trust that we have the right quality and security standards in place to manage your programme, data and information. Basically, you are in safe hands.

Our Values

Stream’s ethos is one of working in partnership to deliver value. We work with you throughout the journey, continually analysing the programme against KPIs and tweaking where necessary. Our Account Management team have regular contact each month and hold a more strategic quarterly meeting to analyse performance and suggest and brainstorm improvements and additional features.


We are not just software developers. We are consultants and implementers who are not afraid to challenge and question both our clients and ourselves.


We begin with the end in mind and are with you throughout your journey from initial platform to loyalty maturity. We work in partnership to deliver value.


We have a tried and tested software platform that is robust, scalable and flexible. We are ISO27001 and ISO9001 accredited and multiple award winners.


We practice what we preach. We have very loyal customers and we are happy to connect you with them. Above all we are fun people to do business with!

Meet the Directors

Mark Maclure

Mark is a thought leader and shaper, and regularly speaks at seminars in different industry sectors on loyalty strategy, customer engagement, channel relationships and overall performance improvement. Mark's passion is in helping business understand their challenges and working on solutions to overcome them.

Read Mark's articles on Loyalty

Melanie Parker

Melanie cuts through the technical jargon and gets to the real business issue, delighting in delivering solutions that actually work. Melanie's passion is thought leadership and she strives to always stay ahead of the loyalty curve, ensuring Stream's clients receive the latest loyalty insights and product developments.

Read Melanie's Articles on Loyalty

Read Melanie's Interview with the International Loyalty awards

Laura Lloyd

Laura’s passion is to develop win win partnerships with clients, always seeking to understand their challenges in order to provide creative, value add solutions. Hailed as Loyalty Royalty by The Loyalty Magazine, Laura seeks to provide a 'no challenge is too big, no problem is too small' attitude and aims to always exceed expectations.

Read Laura's articles on Loyalty

Meet the Team

Thoughts from our team

Favourite Loyalty Programme

Steam Loyalty Programme

Luke Harris

I chose the Steam Loyalty Programme which awards you stream points on spend and community contributions where you can then use your points in their points shop to redeem fun animated avatars, backgrounds and many more other awards to decorate and customize your gaming profile or award other community members.

Favourite Book

Man's Search for Meaning

Deborah Mills

Man's Search for Meaning by Viktor Frankl has made the most difference to my life. In the book he describes how he came to the realisation that the one thing he could always control, no matter how bad the situation (and his situation was as bad as they get!), was his response to it. I found this philosophy totally empowering.

Proudest Business Moment

Azure Hosting Control

Jo Hacker

Taking full control of our Azure hosting environment and migrating all our sites to individual app services. Behind the scenes it took a lot of planning. From the point of view of the clients and the account team though, it was practically invisible - all that was noticeable was a performance improvement when I cut them over to the new system. 

The teams top threes

Hidden Talent

Alice Kitchener

Alice can name all the bones in the body. There are 206 bones (we had to Google it!) and we will be testing her on all of them at our next team event. Children have 300 bones and adults have 29 bones in their head - we love a random fact!

Travel Destination

Jess Boyce

Jess chose Croatia as her favourite destination. The landscape is stunning, it has crystal clear waters and the excursions are cheaper than a main meal, which means it is easy to experience all the islands have to offer.


Nairne Barker

Nairne's idol is Niall Horan (boyband One Direction). She talked about him so much that we got her a life size cut out, which now lives at her house! She has offered to write a 100 page document on why, so if you want to read it just let her know!

Check out what the team have been writing about on our Loyalty Insight page

View Our Loyalty Insights