The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into small manageable tasks, and then starting on the first one.
We operate in a competitive market where customers expect more than just discounts and rewards; they...
Investing in loyalty programmes isn't just about offering discounts or giving margin away. It...
Retaining customers is as essential, if not more so, than acquiring new ones. One key metric that ma...
B2B relationships have undergone a significant transformation since loyalty programmes first started...
In this blog post, Mark Maclure explores the multi-faceted approach Apple employs to build its uniqu...
"It does not matter how slowly you go, so long as you do not stop."
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