As we start to create plans of how and when to get the team back together, our graphic designer Lewis Bint created this excellent infographic to capture the essence of a survey on the social impact of Covid-19.
We are not a huge team and even in our group we have vastly different attitudes and opinions on what we want from our working environment. We do however all have the same hopes for the future as evidenced in every 1-2-1 I have personally held since March.
As a business we need to make sure that the needs of the team are met as well as the needs of customers and the business as a whole. It isn't all doom and gloom anyway on the social impact. There have been some positives, particularly in our connections with families and being able to operate more flexible working policies.
Melanie's latest article takes you through the five steps to Loyalty Maturity
Alice hosted our Wednesday Wisdom on Wednesday 27th October titled 'Loyalty Fraud'.
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