Today’s Wednesday Wisdom’s subject was on Power BI, A Microsoft application for business intelligence and interactive visual reporting. We were shown how to import multiple data files from Excel into Power BI, how to create relationships between this data and then how to manipulate the data. The outcome of this was an aesthetically pleasing and accurate report based on one of Stream’s past campaigns.
As said previously this report was interactive, meaning that you could click on a subject on that report and drill down to see all the information available. For instance, one of the pages of the report create was all about the rewards that were redeemed in this past campaign. What you could is click on a specific reward that you want to spotlight and instantly the rest of the page will shift from reporting on all rewards to just reporting on the reward spotlighted. This is great for identifying the best preforming rewards.
Further to this report we were shown some ‘outside the box’ ways to utilise the functions of Power BI in the form of Stream’s Helpdesk management. In this Power BI deck, we will soon be able to answer any helpdesk query simply by answering a few questions using a simple, easy to use, flowchart that can lead anyone to the answer of any helpdesk query.
We look forward to seeing what else Power BI can do for us here at Stream.
Warranty Management might not be the first thing that comes to mind when you think of loyalty featur...
In the first of our series on loyalty programmes, technology and integration, we discover how dissec...
As 2025 approaches, businesses are gearing up to attract and retain customers in an increasingly com...
Take a look at B2B loyalty programme engagement drivers and what makes a programme successful.
Alice's latest article reflects on the last 18 months and how the pandemic has made her think ab...
Customer loyalty is more than just a buzzword. Brands that succeed don’t just acquire customers; th...
LoyaltyStream Key Features
Resources
Contact Us:
+44 (0)1844 208180
contact@streamloyalty.com
Carter House, Chilton Business Centre, Chilton, Buckinghamshire, HP18 9LS
Connect With Us:
Learn more about loyalty
Privacy Policy
Terms of Use
Cookie Policy