01Mar

First order of return a thank you.

First order of return a thank you.

Thank you for your business – we can never say it enough. It is our partnerships with our clients that makes each day at Stream exciting, we always work hard to get to know you but I’d love to know a little bit more.  I’ll be in touch with you over the coming month to get your thoughts on how Stream have been doing over the last 6 months, how you feel things are going – the good, the bad – I’d love to hear it all. We truly value your opinion and want to ensure that we are listening and adapting as we continue to implement our ISO standards across the business.

How do you ask your customers for feedback? Do you even? Is this something that your programme could assist you with?

What about referrals? Do you ask for those?

If feedback and referrals is something you’ve been thinking about but not sure where to start, or you just want to breathe a little life into your existing strategy get in touch and the team would be happy to help.

As we move into Spring our team are growing their loyalty horizons. We have a fantastic article coming out soon on Loyalty Fraud – who knew that was even a thing?! Lewis has gotten to grips with Adobe XD bringing what was previously very static, functional wireframes to life with design and movement. Importantly, this new skill set really allows you to get into the nitty gritty of the UX much earlier on at the concept stage. We also have several of the team taking the leap into the world on Power BI, expanding the analytical abilities amongst the account team.

About the Author

Laura Lloyd

Laura Lloyd

Laura’s goal is to develop partnerships with clients, seeking to understand their challenges in order to provide creative, value add solutions. Laura always seeks to provide a 'no challenge is too big, no problem is too small' attitude and aims to always exceed expectations.

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