Everyone who’s passionate about customer centricity would agree that loyalty is a good thing. But when your customers are businesses rather than consumers, there are different factors and dynamics at play.
Peter Lavers, Co-founder and Customer Management Influencer, talks to Amanda Cromhout from Truth, a leading global loyalty consultancy, and Mark Maclure from Stream Loyalty, who are tech-enabled loyalty consultants.
In this discussion, they tackle the questions:
Visit websites:
https://truth.co.za/
https://streamloyalty.com/
https://customerattuned.com/
Today's buyers expect far more than transactional relationships. They expect personalised experi...
The lines between loyalty programmes and promotional campaigns are becoming increasingly blurred. Tr...
It took a pandemic to revolutionise how we work, how we measure value and how we support each other ...
A thoughtfully structured loyalty programme can significantly boost customer retention, profitabilit...
Wednesday Wisdom this week was a great fun tech quiz on everything from C# code unravelling to what ...
Melanie Parker recently attended an Amazon Innovation Accelerator event which focused on us as human...
LoyaltyStream Key Features
Resources
Contact Us:
+44 (0)1844 208180
contact@streamloyalty.com
Carter House, Chilton Business Centre, Chilton, Buckinghamshire, HP18 9LS
Connect With Us:
Learn more about loyalty
Privacy Policy
Terms of Use
Cookie Policy