Interesting stats have just come to light on the e-commerce customer experience, according to a new study by Bronto.
E-commerce needs to improve and make the experience smoother if consumers are to be kept happy, brand loyalty improved and customer retention rates increased.
Understanding which metrics accurately measure customer engagement is crucial to the effectiveness o...
I sat down with Melanie Parker, who is our Product Owner, and font of all knowledge when it comes to...
Jessica hosted our Wednesday Wisdom on Wednesday 19th January where she took the team through one of...
Building brand loyalty is essential for long-term success in today’s competitive market. It’s not ...
Taylor's latest article explores why reward and recognition is so important.
Melanie’s latest article, looks at how loyalty fraud can impact you as a business and what measures...
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