Loyalty Insights from an award winning loyalty agency

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Resources

We have dedicated this space to providing you with valuable resources and insights aimed at addressing how loyalty can help businesses address their most pressing challenges. Whether you’re seeking insights on market trends, looking for best practices in your industry, or exploring innovative solutions, our collection of eBooks, whitepapers, webinars, and articles is designed to empower you with the knowledge and tools necessary to achieve sustained success.

Dive into our diverse range of resources and discover actionable insights and strategies to drive your business forward. If you’re in search of specific information, feel free to contact us—we’re here to help you on every step of your B2B journey.

Every quarter we send out a newsletter to all our existing clients, suppliers and contacts with a round up of the month and ideas for the future. If you would like to receive these newsletters sign up here.

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Mark Maclure

September 01, 2020

How Customer Trust Impacts Brand Loyalty

In order to tap into the digital consumer world, brands must use a variety of traditional and digital marketing channels to create and experiences that build trust and, ultimately, experiences that build trust and, ultimately, brand loyalty.

Mark Maclure | 01 Sep, 2020 | All, Loyalty, Customer Loyalty | Customer Loyalty |

Laura Lloyd

August 27, 2020

Surely the Customer Experience Should be Better?

E-commerce needs to improve and make the experience smoother if consumers are to be kept happy, brand loyalty improved and customer retention rates increased.

Laura Lloyd | 27 Aug, 2020 | All, Loyalty, Customer Loyalty | B2B Loyalty, Customer Loyalty |

Melanie Parker

August 25, 2020

Chatbots: How to Design for Success

Chatbots are increasingly becoming a “must have” for almost any size of business. We are now working with the Microsoft AI and bot teams so thought we would share some thoughts on Chatbots

Melanie Parker | 25 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Communications | Customer Loyalty, Loyalty Insights and Statistics |

Laura Lloyd

August 24, 2020

In a turbulent world, customer loyalty has never been more important.

In these challenging times, keeping your loyal customers will be business critical.

Laura Lloyd | 24 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software, Agency Life | Customer Loyalty |

Mark Maclure

August 19, 2020

Loyalty is a bigger asset than you think

How many people are aware that a loyalty scheme (or indeed many web apps) can be treated as a capex-able asset? If you are stuggling for budget in you annual opex budget then this might help with amortising the expenditure.

Mark Maclure | 19 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software | Loyalty Insights and Statistics, Customer Growth, Customer Loyalty |

Laura Lloyd

July 14, 2020

A changing landscape

Everyone's experience of the current lock-down and furloughing is different. For some its a blessing, others a nightmare. A huge concern that plays on repeat...the appearance of a 'them and us' culture and how to handle it? How do you keep your general team spirit and culture going? How do you ensure fairness and motivation? Are you saying 'Thank You' - to both sides?

Laura Lloyd | 14 Jul, 2020 | All, Loyalty, Rewards, Agency Life | Stream Loyalty |

Melanie Parker

July 09, 2020

Creating Long Lasting Engagement

Our five top tips on how to create better engagement that lasts throughout the lifetime of your loyalty programme.

Melanie Parker | 09 Jul, 2020 | All, Loyalty, Customer Loyalty, Loyalty Communications, Reward Fulfilment, Loyalty Software, Loyalty Tips | B2B Loyalty, Customer Loyalty |

Lewis Bint

July 07, 2020

The Social Impact of Coronavirus

As we start to create plans of how and when to get the team back together, our graphic designer Lewis Bint created this excellent infographic to capture the essence of a survey on the social impact of Covid-19.

Lewis Bint | 07 Jul, 2020 | All, Loyalty, Rewards, Customer Loyalty, Agency Life | Stream Loyalty |

Melanie Parker

May 04, 2020

Time - The Days The World Stood Still

How often have we all wished for the world to stop turning so we could get a few more things done, complete that school assignment, finish that presentation, get the house sorted, just enjoy some me time. Well it did.

Melanie Parker | 04 May, 2020 | All, Loyalty, Rewards, Loyalty Agency, Rewards Agency | Stream Loyalty |

Laura Lloyd

April 28, 2020

A bond that grows stronger

As our team move to a different way of working, I take comfort from witnessing a strengthening bond between them as they embrace the methods we have put in place to ensure that the culture of our business remains as strong as ever in these uncertain times.

Laura Lloyd | 28 Apr, 2020 | All, Loyalty, Rewards, Loyalty Agency, Rewards Agency | Stream Loyalty, Customer Loyalty |

LoyaltyStream Key Features

21 loyalty campaign types to suit every business
Options to deploy gamification campaigns such as Spin-To-Win and Prize Draws as well as Badges
Ability to track and reward all behaviours from transactions to actions
In-depth visual analytics and insights on Campaigns, Members, actions and transactions
Customisable CRM and segmentation options to suit your Member profile
Scalable modular SaaS platform that can grow with your business

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