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We have dedicated this space to providing you with valuable resources and insights aimed at addressing how loyalty can help businesses address their most pressing challenges. Whether you’re seeking insights on market trends, looking for best practices in your industry, or exploring innovative solutions, our collection of eBooks, whitepapers, webinars, and articles is designed to empower you with the knowledge and tools necessary to achieve sustained success.

Dive into our diverse range of resources and discover actionable insights and strategies to drive your business forward. If you’re in search of specific information, feel free to contact us—we’re here to help you on every step of your B2B journey.

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Archive by tag: Loyalty CommunicationsReturn

Laura Lloyd

November 10, 2021

Starbucks – tokenizing loyalty

Laura's latest article looks at how the latest news announcement from Starbucks will change the loyalty landscape.

Laura Lloyd | 10 Nov, 2021 | Loyalty, Loyalty Agency, Loyalty Communications, All | Stream Loyalty, Loyalty Programmes |

Melanie Parker

December 10, 2020

Loyalty Programme Breakage

If there is one thing we want to improve in our loyalty programmes it is the breakage rate. High breakage rates indicate a lack of engagement with the programme. It is only really at the point of redemption that a member realises the true value of a loyalty programme and if your members are never getting to that point then they aren't changing their behaviours.

Melanie Parker | 10 Dec, 2020 | All, Loyalty, Loyalty Measurement, Loyalty Tips, Loyalty Communications |

Drew Tate

November 26, 2020

How gamifying loyalty can encourage engagement and sales

Gamification is a loyalty technique used worldwide to increase both customer retention and overall customer spend.

Drew Tate | 26 Nov, 2020 | All, Loyalty, Gamification, Loyalty Communications, Customer Loyalty | Loyalty Programmes, Customer Loyalty, Customer Growth |

Alice Kitchener

November 18, 2020

Relaunching an existing loyalty programme

This year Stream re-launched a long-standing loyalty programme for a major UK retailer in the Plumbing and Heating industry.

Alice Kitchener | 18 Nov, 2020 | All, Loyalty, Customer Loyalty, Loyalty Tips, Loyalty Communications, Loyalty Marketing | Loyalty Programmes, Rewards and Mechanics, Customer Loyalty |

Melanie Parker

November 04, 2020

Loyalty Communication Tips

Our top 10 tips on loyalty communications from how to plan to delivery to content. Don't leave anything to chance.

Melanie Parker | 04 Nov, 2020 | All, Loyalty, Loyalty Communications, Loyalty Tips | Loyalty Insights and Statistics, Customer Loyalty, B2B Loyalty |

Melanie Parker

August 25, 2020

Chatbots: How to Design for Success

Chatbots are increasingly becoming a “must have” for almost any size of business. We are now working with the Microsoft AI and bot teams so thought we would share some thoughts on Chatbots

Melanie Parker | 25 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Communications | Customer Loyalty, Loyalty Insights and Statistics |

Melanie Parker

July 09, 2020

Creating Long Lasting Engagement

Our five top tips on how to create better engagement that lasts throughout the lifetime of your loyalty programme.

Melanie Parker | 09 Jul, 2020 | All, Loyalty, Customer Loyalty, Loyalty Communications, Reward Fulfilment, Loyalty Software, Loyalty Tips | B2B Loyalty, Customer Loyalty |

LoyaltyStream Key Features

21 loyalty campaign types to suit every business
Options to deploy gamification campaigns such as Spin-To-Win and Prize Draws as well as Badges
Ability to track and reward all behaviours from transactions to actions
In-depth visual analytics and insights on Campaigns, Members, actions and transactions
Customisable CRM and segmentation options to suit your Member profile
Scalable modular SaaS platform that can grow with your business

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