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We have dedicated this space to providing you with valuable resources and insights aimed at addressing how loyalty can help businesses address their most pressing challenges. Whether you’re seeking insights on market trends, looking for best practices in your industry, or exploring innovative solutions, our collection of eBooks, whitepapers, webinars, and articles is designed to empower you with the knowledge and tools necessary to achieve sustained success.

Dive into our diverse range of resources and discover actionable insights and strategies to drive your business forward. If you’re in search of specific information, feel free to contact us—we’re here to help you on every step of your B2B journey.


Every quarter we send out a newsletter to all our existing clients, suppliers and contacts with a round up of the month and ideas for the future. If you would like to receive these newsletters sign up here. 


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Archive by tag: Customer ExperienceReturn
Mark Maclure

July 18, 2024

How Loyalty Software Transforms Customer Retention Strategies 

In today's competitive market, customer retention is more crucial than ever. Traditional methods are no longer enough to keep customers engaged and loyal. Enter loyalty software – a game-changer in transforming customer retention strategies. In this blog, we'll explore how leveraging advanced loyalty software can revolutionise your approach, helping you build stronger, more lasting relationships with your customers. Discover the key benefits and features that make loyalty software an es...
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How Loyalty Software Transforms Customer Retention Strategies 
Mark Maclure | 18 Jul, 2024 | Loyalty Software, Customer Engagement, Customer Retention, B2B Loyalty, Loyalty Programmes, Loyal ty Software, Software as a Service, SaaS, Personalised Experiences, Customised Loyalty, Loyalty Insights, Customer Insights, Customer Experience, Omnichannel, Omnichannel Opportunities, Brand Advocacy | B2B Loyalty, Customer Loyalty, Customer Growth, Customer Retention, Loyalty Programmes, Rewards and Mechanics |
Melanie Parker

July 09, 2024

Sneak Peek – New Campaign Coming Soon – Countdown Calendar 

Exciting things are on the horizon! We're thrilled to announce a new campaign coming soon; a countdown calendar to build anticipation amongst your customers! In this blog, we'll give you a sneak peek into what's coming and how you can get ready for the big reveal. Stay tuned for updates and get ready to join us in the countdown to something special!
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Sneak Peek – New Campaign Coming Soon – Countdown Calendar 
Melanie Parker | 09 Jul, 2024 | All, Advent Calendar, Countdown Calendar, World Cup 2026, Black Friday, B2B Loyalty, Loyalty Programmes, Gamification, Customer Engagement, Data Insights, Customer Experience, Brand Loyalty | B2B Loyalty, Customer Loyalty, Customer Growth, Customer Retention, Loyalty Insights and Statistics, Loyalty Programmes, Rewards and Mechanics, Stream Loyalty |
Mark Maclure

May 23, 2024

Decoding Loyalty: Visualising the Key Metrics that Drive Success 

Loyalty metrics are the cornerstone of any successful loyalty programme, offering invaluable insights into customer behaviour and engagement. By understanding these metrics, businesses can tailor their strategies to foster deeper connections with their customers, ultimately driving long-term success. In this post, we delve into the significance of loyalty metrics, explore the best practices for visualising and interpreting this data, and provide actionable tips to enhance the effectiveness of yo...
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Decoding Loyalty: Visualising the Key Metrics that Drive Success 
Mark Maclure | 23 May, 2024 | Loyalty Programmes, All, B2B Loyalty, Data-driven Loyalty Insights, Loyalty Metrics, Customer Loyalty, Customer Engagement, Customer Retention, Customer Lifetime Value, CLV, CX, Customer Experience, Loyalty Data | B2B Loyalty, Customer Loyalty, Customer Retention, Loyalty Insights and Statistics, Loyalty Programmes, Rewards and Mechanics |
Mark Maclure

April 17, 2024

Optimising Mobile Experience for Loyalty Engagement

Enhancing mobile experience is essential for customer loyalty. Discover how to optimise your mobile platforms for better loyalty programme engagement.
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Optimising Mobile Experience for Loyalty Engagement
Mark Maclure | 17 Apr, 2024 | All, B2B Loyalty, Customer Engagement, Loyalty Programme Engagement, loyalty engagement, Optimise Mobile Experience, UI, UX, Customer Experience, Optimise Mobile | B2B Loyalty, Customer Loyalty, Customer Retention |

LoyaltyStream Key Features

  • 21 loyalty campaign types to suit every business
  • Options to deploy gamification campaigns such as Spin-To-Win and Prize Draws as well as Badges
  • Ability to track and reward all behaviours from transactions to actions
  • In-depth visual analytics and insights on Campaigns, Members, actions and transactions
  • Customisable CRM and segmentation options to suit your Member profile
  • Scalable modular SaaS platform that can grow with your business

Resources





 

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