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We have dedicated this space to providing you with valuable resources and insights aimed at addressing how loyalty can help businesses address their most pressing challenges. Whether you’re seeking insights on market trends, looking for best practices in your industry, or exploring innovative solutions, our collection of eBooks, whitepapers, webinars, and articles is designed to empower you with the knowledge and tools necessary to achieve sustained success.

Dive into our diverse range of resources and discover actionable insights and strategies to drive your business forward. If you’re in search of specific information, feel free to contact us—we’re here to help you on every step of your B2B journey.

Every quarter we send out a newsletter to all our existing clients, suppliers and contacts with a round up of the month and ideas for the future. If you would like to receive these newsletters sign up here.

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Archive by category: Customer LoyaltyReturn

Melanie Parker

April 07, 2022

How to Build Customer Loyalty in B2B

The business relationship with customers in B2B is more complex than that of the consumer relationship with a brand, and it has the ability to be much stronger and more powerful. While both B2B and B2C may use loyalty programmes, they both need to be crafted differently. Business customers expects a lot more from their suppliers. They expect a deeper understanding of their requirements, their challenges and a value-add relationship that helps them to solve those issues. Get all this right and yo...

Melanie Parker | 07 Apr, 2022 | B2B, Customer Loyalty, Loyalty Software | B2B Loyalty, Customer Loyalty |

Les McCutcheon

April 03, 2022

How to Harness Customer Loyalty in Fintech

Global investment in Fintech companies has risen from 60 billion dollars in 2017 to a pre-COVID peak of 215 billion in 2019. Given this explosion of financial services solutions available on the market, customer loyalty is more important than ever

Les McCutcheon | 03 Apr, 2022 | Loyalty | Customer Loyalty |

Melanie Parker

March 19, 2022

A Two-Pronged Approach: How Your Employees Can Become a Vital Cog in Gaining Customer Loyalty

Most loyalty programmes are designed to improve the customer experience; to keep customers engaged with your brand; to become brand ambassadors; to buy more, more frequently; and, ultimately to be a vocal promoter. What part do your employees take in gaining traction and momentum.

Melanie Parker | 19 Mar, 2022 | Customer Loyalty, Internal Loyalty | Internal Loyalty, Customer Loyalty, Customer Retention, Customer Growth |

Jess Boyce

November 08, 2021

Behavioural Economics and the Loyalty Market

Behavioural economics is the study of human behaviour to explain how/why consumers are motivated to buy products and/or engage with a company. This guide looks at how you can use the 10 principles of behaviour economics to motivate and inspire customers.

Jess Boyce | 08 Nov, 2021 | Loyalty, Behaviour Economics, All | Loyalty Insights and Statistics, Customer Loyalty |

Laura Lloyd

November 08, 2021

Tips to supercharge loyalty with Gamification

A Stream Loyalty Guide to Gamification

Laura Lloyd | 08 Nov, 2021 | Loyalty, Loyalty Marketing, Gamification, All | Loyalty Insights and Statistics, Customer Loyalty, Rewards and Mechanics |

Deborah Mills

November 03, 2021

Loyalty Tax - Wednesday Wisdom

Deborah hosted our Wednesday Wisdom on Wednesday 3rd November titled 'Loyalty Tax'.

Deborah Mills | 03 Nov, 2021 | Wednesday Wisdom | Loyalty Insights and Statistics, Customer Loyalty |

Melanie Parker

November 01, 2021

Using Loyalty To Motivate Customer Retention

A Stream Loyalty ‘KEEP’ Campaign Guide

Melanie Parker | 01 Nov, 2021 | Loyalty, Loyalty Marketing, All | Customer Loyalty, Customer Retention |

Melanie Parker

October 25, 2021

Using Loyalty To Inspire Customer Acquisition

A Stream Loyalty ‘WIN’ Campaign Guide

Melanie Parker | 25 Oct, 2021 | Loyalty, Loyalty Marketing, All | Customer Growth, Customer Loyalty |

Melanie Parker

October 12, 2021

Using Loyalty To Drive Customer Growth

A Stream Loyalty ‘GROW’ Campaign Guide

Melanie Parker | 12 Oct, 2021 | Loyalty, Loyalty Marketing, All | Customer Loyalty, Customer Growth |

Jess Boyce

September 29, 2021

Introduction to Behavioural Economics - Wednesday Wisdom

Jess hosted our Wednesday Wisdom on Wednesday 29th September titled 'Introduction to Behavioural Economics'.

Jess Boyce | 29 Sep, 2021 | loyalty, Wednesday Wisdom, All | Stream Loyalty, Loyalty Insights and Statistics, Customer Loyalty |

LoyaltyStream Key Features

21 loyalty campaign types to suit every business
Options to deploy gamification campaigns such as Spin-To-Win and Prize Draws as well as Badges
Ability to track and reward all behaviours from transactions to actions
In-depth visual analytics and insights on Campaigns, Members, actions and transactions
Customisable CRM and segmentation options to suit your Member profile
Scalable modular SaaS platform that can grow with your business

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