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We have dedicated this space to providing you with valuable resources and insights aimed at addressing how loyalty can help businesses address their most pressing challenges. Whether you’re seeking insights on market trends, looking for best practices in your industry, or exploring innovative solutions, our collection of eBooks, whitepapers, webinars, and articles is designed to empower you with the knowledge and tools necessary to achieve sustained success.

Dive into our diverse range of resources and discover actionable insights and strategies to drive your business forward. If you’re in search of specific information, feel free to contact us—we’re here to help you on every step of your B2B journey.

Every quarter we send out a newsletter to all our existing clients, suppliers and contacts with a round up of the month and ideas for the future. If you would like to receive these newsletters sign up here.

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Archive by tag: Loyalty SoftwareReturn

Mark Maclure

July 18, 2024

How Loyalty Software Transforms Customer Retention Strategies

In today's competitive market, customer retention is more crucial than ever. Traditional methods are no longer enough to keep customers engaged and loyal. Enter loyalty software – a game-changer in transforming customer retention strategies. In this blog, we'll explore how leveraging advanced loyalty software can revolutionise your approach, helping you build stronger, more lasting relationships with your customers. Discover the key benefits and features that make loyalty software an es...

Laura Lloyd

April 16, 2024

Maximising CRM and Loyalty Software

The synergy between CRM and loyalty software offers immense potential to enhance customer relationships and drive business growth. By adopting a unified approach, businesses can ensure they not only meet but exceed customer expectations, fostering loyalty that lasts.

Laura Lloyd | 16 Apr, 2024 | All, CRM, CRM Software, Loyalty Software, B2B Loyalty, Personalisation, Optimised Marketing, Automated Engagement, Unified Customer View, SaaS, Enhanced Personalisation | B2B Loyalty, Customer Loyalty, Customer Retention, Loyalty Insights and Statistics |

Laura Lloyd

February 21, 2024

Common Mistakes in Loyalty Programme Management and How to Avoid Them

Well-managed loyalty programmes can be a game-changer. It's crucial, however, to be aware of common pitfalls and actively work to avoid them. In this blog we learn about keeping the customer's perspective at the forefront, regularly reviewing and refining the programme, and staying responsive to feedback to foster customer allegiance and drive business growth.

Laura Lloyd | 21 Feb, 2024 | Loyalty Insights, B2B Loyalty, Loyalty, Loyalty Software | Loyalty Programmes, Loyalty Insights and Statistics, Loyalty Programmes |

Melanie Parker

February 20, 2024

What Does a Good User Interface in Customer Loyalty Look Like? An interview with Lewis Bint

I sat down with Lewis Bint, our Graphic Designer and the cog in Stream's wheel that keeps our brand identity on track, to dig deep into what a good user interface looks like and how good UI affects user engagement and B2B customer loyalty.

Melanie Parker | 20 Feb, 2024 | Customer Loyalty, B2B Loyalty, Loyalty Software | Loyalty Programmes, Stream Loyalty, Loyalty Insights and Statistics, Loyalty Programmes, Stream Loyalty |

Melanie Parker

April 07, 2022

How to Build Customer Loyalty in B2B

The business relationship with customers in B2B is more complex than that of the consumer relationship with a brand, and it has the ability to be much stronger and more powerful. While both B2B and B2C may use loyalty programmes, they both need to be crafted differently. Business customers expects a lot more from their suppliers. They expect a deeper understanding of their requirements, their challenges and a value-add relationship that helps them to solve those issues. Get all this right and yo...

Melanie Parker | 07 Apr, 2022 | B2B, Customer Loyalty, Loyalty Software | B2B Loyalty, Customer Loyalty |

Mark Maclure

July 20, 2021

Engaging your loyal customers in a (quick win) gamification campaign

Mark explores the benefits of engaging your loyal customers in a gamification campaign.

Mark Maclure | 20 Jul, 2021 | All, Loyalty, Gamification, Customer Loyalty, Loyalty Software | Loyalty Programmes, B2B Loyalty, Customer Loyalty, Rewards and Mechanics |

Melanie Parker

November 26, 2020

The VIP Effect

Can loyalty make your customers feel like VIPs?

Melanie Parker | 26 Nov, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software, Loyalty Marketing | Rewards and Mechanics, Loyalty Insights and Statistics |

Melanie Parker

September 09, 2020

When it comes to building loyalty with pet owners, manufacturers must take the lead

Discover how manufacturers can build loyalty with pet owners

Melanie Parker | 09 Sep, 2020 | All, Loyalty, Customer Loyalty, Loyalty Marketing, Loyalty Software | B2B Loyalty, Customer Loyalty |

Laura Lloyd

August 24, 2020

In a turbulent world, customer loyalty has never been more important.

In these challenging times, keeping your loyal customers will be business critical.

Laura Lloyd | 24 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software, Agency Life | Customer Loyalty |

Mark Maclure

August 19, 2020

Loyalty is a bigger asset than you think

How many people are aware that a loyalty scheme (or indeed many web apps) can be treated as a capex-able asset? If you are stuggling for budget in you annual opex budget then this might help with amortising the expenditure.

Mark Maclure | 19 Aug, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software | Loyalty Insights and Statistics, Customer Growth, Customer Loyalty |

LoyaltyStream Key Features

21 loyalty campaign types to suit every business
Options to deploy gamification campaigns such as Spin-To-Win and Prize Draws as well as Badges
Ability to track and reward all behaviours from transactions to actions
In-depth visual analytics and insights on Campaigns, Members, actions and transactions
Customisable CRM and segmentation options to suit your Member profile
Scalable modular SaaS platform that can grow with your business

Resources

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