News and Thought Leadership

As a team we love learning and it is key to our culture in the business. Every Wednesday a different member of the team holds an inspiration session, dubbed Wednesday Wisdom, where we all come together to learn something new. These sessions are the perfect way to keep the team updated on all projects, new technologies, brainstorming new features and rewards or just sharing something we found interesting.

Every month we send out a newsletter to all our existing clients, suppliers and contacts with a round up of the month and ideas for the future. If you would like to receive these newsletters sign up here.

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Archive by tag: LoyaltyReturn

Melanie Parker

November 26, 2020

The VIP Effect

Can loyalty make your customers feel like VIPs?

Melanie Parker | 26 Nov, 2020 | All, Loyalty, Customer Loyalty, Loyalty Software, Loyalty Marketing |

Drew Tate

November 26, 2020

How gamifying loyalty can encourage engagement and sales

Gamification is a loyalty technique used worldwide to increase both customer retention and overall customer spend.

Drew Tate | 26 Nov, 2020 | All, Loyalty, Gamification, Loyalty Communications, Customer Loyalty |

Alice Kitchener

November 18, 2020

Relaunching an existing loyalty programme

This year Stream re-launched a long-standing loyalty programme for a major UK retailer in the Plumbing and Heating industry.

Alice Kitchener | 18 Nov, 2020 | All, Loyalty, Customer Loyalty, Loyalty Tips, Loyalty Communications, Loyalty Marketing |

Taylor Goult

November 04, 2020

How to inspire your team this Christmas

It's been a crazy year but making sure to keep your team inspired and engaged in the run up to Christmas is so important in order to hit goals and have a positive work place.

Taylor Goult | 04 Nov, 2020 | All, Loyalty, Rewards, Employees, Reward Fulfilment |

Melanie Parker

November 04, 2020

Loyalty Communication Tips

Our top 10 tips on loyalty communications from how to plan to delivery to content. Don't leave anything to chance.

Melanie Parker | 04 Nov, 2020 | All, Loyalty, Loyalty Communications, Loyalty Tips |

Mark Maclure

October 05, 2020

Customer Retention – Is it also the solution for Customer Acquisition?

Discover how your company can focus on keeping your customer base loyal with a cost effective solution.

Mark Maclure | 05 Oct, 2020 | All, Loyalty, Customer Loyalty |

Melanie Parker

September 09, 2020

When it comes to building loyalty with pet owners, manufacturers must take the lead

Discover how manufacturers can build loyalty with pet owners

Melanie Parker | 09 Sep, 2020 | All, Loyalty, Customer Loyalty, Loyalty Marketing, Loyalty Software |

Mark Maclure

September 01, 2020

How Customer Trust Impacts Brand Loyalty

In order to tap into the digital consumer world, brands must use a variety of traditional and digital marketing channels to create and experiences that build trust and, ultimately, experiences that build trust and, ultimately, brand loyalty.

Mark Maclure | 01 Sep, 2020 | All, Loyalty, Customer Loyalty |

Laura Lloyd

August 27, 2020

Surely the Customer Experience Should be Better?

E-commerce needs to improve and make the experience smoother if consumers are to be kept happy, brand loyalty improved and customer retention rates increased.

Laura Lloyd | 27 Aug, 2020 | All, Loyalty, Customer Loyalty |

Melanie Parker

August 25, 2020

Chatbots: How to Design for Success

Chatbots are increasingly becoming a “must have” for almost any size of business. We are now working with the Microsoft AI and bot teams so thought we would share some thoughts on Chatbots